Areas to consider:
What are you asking your volunteers to do?
It is imperative volunteers are told what they are expected to do. If possible, a volunteer role description/agreement should be created and given to each volunteer. A sample volunteer agreement is available to download here
What support are you giving to your volunteers?
- Volunteers should have a named person as their main point of contact.
- Consider giving the volunteers guidance on what to do if they find a problem i.e. how to report a safeguarding concern or what to do if they have concerns about a person’s health.
How are you protecting you volunteers?
- The health and safety of the volunteers is paramount. Make sure that your volunteers are aware of the guidance given on the government website, https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
- Your volunteers may be volunteering alone so consider having a lone working policy. A sample document is available to download here
How are you protecting the people you want to help?
- The people you are helping may be vulnerable, you may want to consider completing a risk assessment particularly consideration to reducing risk of cross contamination and when the exchange of money is involved.
Are you looking after people’s information correctly?
- Confidentiality of people’s information is a legal requirement under GDPR legislation – a sample confidentiality document is available to download here
- Due consideration must be given to the way that volunteer and client details are stored. A sample GDPR policy is available to download here
For further support and advice please contact VSNS at email@example.com