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Send Help GNS
Would you like to be a key point of contact for a valued community support service?
As a Duty Officer for Send Help, you’ll take calls from clients requesting help—ranging from transport to simple errands—and match them with available volunteers. The role involves a small time commitment, typically one morning (10am–12pm) a month, and can be done from the comfort of your own home via redirected calls. You’ll receive full training and ongoing support from an experienced duty officer, making this a great opportunity for someone organised, calm under pressure, and passionate about helping others.
| Slot | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Morning | No | No | No | No | No | No | No |
| Afternoon | No | No | No | No | No | No | No |
| Evening | No | No | No | No | No | No | No |
Duty Officers are asked to be available one day between 10am and 12 noon Monday to Friday once or twice a month to answer the SendHelp telephone which will have been redirected to their landline or mobile number. The duty officer will record details of job requests, find a volunteer to undertake each job and then inform the client who will undertake the job
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Send Help GNS
Find out about local volunteering opportunities and keep up to date with local events & fundraising news by subscribing to one of our bulletins.
Submit a quick enquiry to express your interest in this opportunity.