Patient Library volunteer

FRIMLEY PARK ONLY

You will work as part of a small team to manage our patient library and distribute books to patients on wards. You will return to the wards the following shift to collect returns.

Key responsibilities:

• Keeping the library neat and tidy, organising resources in line with our systems
• Working collaboratively in a small, highly motivated team
• Wheeling the book trolley to wards
• Engaging patients in the book selection and aiding them to select something that meets their interests
• Logging loans so that they can be collected once the patient is finished/ discharged
• Adhere carefully to all infection control protocols, including the wearing of appropriate personal protective equipment as needed
• Smart, clean, tidy, of modest appearance. Volunteers must wear their volunteer t-shirts and their ID badge at all times. You must be bare below the elbows at all times to promote public confidence and allow effective hand hygiene.

What skills do I need?

• Customer service skills
• Organisational skills
• A passion for literature of all kinds
• Good listening and communication skills are essential.
• Patience and composure
• Understanding of confidentiality
• Have a positive outlook and enthusiastic approach
• Willingness to work without direct supervision
• Reliable/dependable/flexible