Peer Support Group Volunteer -West Molesey

Mary Frances Trust is a Surrey-based charity supporting people with mental health and emotional wellbeing. We offer a variety of services to adults (16+) including wellbeing courses and advice, a range of activities and interest groups, peer support, self-help groups, individual support and volunteering opportunities. We engage volunteers from a variety of backgrounds to help us by assisting the staff team to deliver our work to clients that seek our support, across Mole Valley, Epsom & Ewell, Banstead and Elmbridge.

How you can help

Working closely with our member of staff / facilitator, this role will complement and support the service delivery of our weekly peer support group.  Based at a local community facility in West Molesey, this will be a rewarding role for someone seeking a regular opportunity either once a week or fortnightly.   

This group provides a safe non-judgemental environment for people to talk about how they are feeling and the challenges they are dealing with, on a weekly basis. The first hour is taken up with individual attendee ‘check ins’ amongst the group, where people can ‘open’ and ask for input on positive coping strategies and ways of resolving certain issues they may be facing. The second hour involves an activity which is decided by the clients monthly.

This role isn’t particularly demanding, however good people skills, common sense and the ability to get alongside others in a relaxed setting is something we look for.  The volunteer role also includes a small amount of time either side of the group meeting to set up and pack away. Due to the nature of our work, this role would suit someone wanting a more medium to long term involvement.  Some clients may have communication and confidence difficulties due to a number of health-related issues.  

Key Points

• Weekly or fortnightly involvement

• Tuesdays 11:45 to 2:15pm  (12:00 to 2:00pm service)

• West Molesey

• Medium to long term involvement (9-12 months plus)

• Typically attracts 10-12 attendees

What we ask of ask of you

• Support the member of Staff / facilitator to run the weekly group and activity

(previously included Creative Writing and Meditation)

• Help set up and pack away refreshments and materials

• Sign in, welcome and help attendees feel relaxed and included

• Welcome newcomers, involving them in activities and conversation

• Support and assist the staff / facilitator with any difficulty that may arise

• Treat all client information as confidential

• Respect the need for personal & professional boundaries with clients

• Report any safeguarding concerns to staff in a timely manner to ensure clients are able to access the support they need (safeguarding training will be provided)

What skills do I need?

Qualities that make a successful Coffee Group Support Volunteer

- Good interpersonal skills 

- Reliable, friendly, flexible

- Confident, positive, patient, empathetic, compassionate

- Ability to ask for help (if you don’t understand)

- Ability to work as part of a small team

- Passionate about supporting other people