Volunteer Retail Assistant - Sandhurst (SH)

We have vacancies in our Sandhurst shop so why not join the fantastic team of volunteers at Thames Hospice! 

Founded in 1987, we are a local charity providing specialist palliative and end-of-life care to people aged 16+ in their own homes and within the Hospice. A vital part of our work is also supporting patients’ loved ones.

Our care is free at the point of use, but unlike the NHS, we are not fully government funded. Our services cost over £18 million each year. We need to raise £34,000 every day to fund our care.

Our care is only made possible through the charitable support and generosity of our local community and our shops are a vital source of income. Volunteer Retail assistants help us raise funds by carrying out a variety of interesting tasks. Volunteering is a fun and sociable way to put your skills to good use whilst making a huge difference to the lives of local people.

Purpose of Role:

To help Thames Hospice generate the income to provide services and care to patients with life limiting illness and to support their families and carers.

Tasks include:

• Talking to customers and making them feel welcome in the shop
  
• Advising and helping customers as they browse
• Receive, sort, price and prepare for sale, donated and new bought-in-goods
• Operating the till and dealing with various types of payment
• Answering customer queries
• Keeping an eye on the security in the shop
• Maintain a clean and safe working environment
• Promote Gift Aid, the Hospice Lottery and other incentives.

Training and Support:

• We will provide the training you need to feel confident in the role
• The shop manager and other employees will be available give advice and assist you, as well as other experienced volunteers in the team
• You will receive annual mandatory Health and Safety training.

What skills do I need?

We are looking for volunteers:

• To be interested in the work of Thames Hospice
• Good communication and interpersonal skills
• The ability to get along with people and work as part of a team
• Basic numeracy skills

You must be over the age of 16 and have finished secondary school education.

No previous experience is required as the shop manager will give full training and support.