Ward Assist (St. Peter's Hospital)

Are you interested in supporting the NHS?

If you are looking for work or want to get back into work, volunteering can really help. We can support you develop skills and confidence, and your CV will impress potential future potential employers. If you have recently retired but still want to contribute, we’d really appreciate your experience and time. Do you want to work as part of a team whilst helping others? What better place to give something back than your local hospital?

Our volunteers say it is a real privilege and enjoy their time here so much. Could this be you?

Participate in appropriate training as required by the Trust. Promote a welcoming and relaxed atmosphere. Offer a smile to everyone and engage in friendly and appropriate conversation with those who would like to talk. Act with respect and sensitivity at all times - respecting patient confidentiality at all times. Refer individuals to the appropriate staff member when necessary. Engage in any other appropriate activity under the guidance and support of a member of staff.

Why we want you:

• Do you like meeting and helping people?
• Friendly and approachable, with understanding, empathy and a good sense of humour?
• If you are up for a challenge then this is the role for you!

What you will be doing:

• Assisting with simple questions
• Making drinks for patients and replenishing patient water
• Assisting at meal times
• Cleaning and/or making beds
• Stocking up trolleys/cupboards
• Transport patient via wheelchair e.g. to x-ray
• Reading to patient
• Talking to patient.

These are just an example of some of the tasks you may be asked to assist with. This list is not exhaustive and you may be asked to help in other areas of the hospital due to operational demand.

What skills do I need?

Person Specification:

• Experience in assisting the public
• Good interpersonal skills
• Reliable, honest and punctual
• Well presented (uniform polo shirt will be provided)
• Approachable demeanour.

The skills you need:

• Approachable and friendly
• Empathy and understanding
• Remaining calm when under pressure.

What's in it for you:

• Enhancing existing skills
• A sense of "giving back"
• Looks good on your CV.