Database Volunteer

About VASE

Voluntary Action Surrey East (VASE) is committed to supporting, empowering, and transforming the voluntary and community sector across East Surrey.

About the Role

If you enjoy organising information, spotting detail and helping things run smoothly behind the scenes, this could be the perfect role.

As a Database Volunteer, you’ll help organise and maintain our database. You will keep information about local organisations up to date using our CRM systems and Excel spreadsheets which will enable us to better support our communities.

What You’ll Do

You may:

• Update and maintain records within our Customer Relationship Management (CRM) system and Volunteer Management System.
• Add new contacts, organisations and community groups to the database.
• Check records for accuracy, duplicates and missing information.
• Help organise contacts using agreed categories and tags.
• Support the preparation of simple reports and mailing lists.
• Help ensure information is stored securely and handled in line with GDPR.
• Training will be provided, and you won’t be expected to know the systems before you start.

What You’ll Gain

As a Database volunteer you’ll have the opportunity to:

• Make a real contribution to improving local communities.
• Gain practical experience using CRM systems and MS Excel.
• Develop administration and data management skills.
• Build experience that is valuable for careers in administration, charities, public services or research.
• Receive training, ongoing support and volunteer recognition.
• Join a team of volunteers supporting VASE in different ways.
• Enjoy being based in an office location.

Time Commitment

Flexible. 

Typically, 3 -4 hours each week, arranged around your availability. Based in our Oxted office.

Support

You’ll receive:

• A full volunteer induction.
• GDPR and Data Protection training.
• Training on our CRM systems.
• Regular supervision and support.
• Opportunities to develop new digital and administrative skills.

What skills do I need?

What We’re Looking For

You don’t need previous CRM experience. We’re looking for someone who enjoys being organised and takes pride in getting the details right.

You’ll enjoy this role if you are:

•  Organised and methodical.
• Comfortable working with information and data.
• Have good attention to detail.
• Reliable and trustworthy.
• Confident using a computer and basic Microsoft Office applications.
• Willing to learn new digital systems.
• Experience using databases or CRM systems is helpful but not essential.

Experience using databases or CRM systems is helpful but not essential.