Scheme Assistant

Staines Shopmobility

Interests

  • Disability
  • Older People

Activities

  • Administration and Office
  • Advice and Information
  • IT and Websites
  • Marketing, PR, Social Media

"Want to Help People Regain Their Freedom? Become a Shopmobility Scheme Assistant in Staines!"

At Staines Shopmobility, we help people with mobility challenges rediscover the joy of independent shopping. As a Scheme Assistant, you'll be the friendly face that makes it all possible - welcoming users, maintaining our equipment, and ensuring everyone feels supported. Whether you're demonstrating mobility aids, handling admin, or doing safety checks, you'll directly improve people's quality of life.

Your Role Will Include:
• Warmly welcoming service users and assessing their mobility needs
• Demonstrating and adjusting mobility equipment (scooters/wheelchairs)
• Handling bookings, enquiries and light office administration
• Performing safety checks and basic maintenance on equipment
• Keeping our premises clean and accessible for all

What skills do I need?

This role would suit an outgoing, empathetic person who enjoys meeting people and can work on their own or as part of a team. A good mix of numeracy, clerical skills, communication, IT and common sense will be helpful for this role. There are certain physical aspects to this opportunity so it would better suit someone with a good degree of mobility and physical strength.

Interests

  • Disability
  • Older People

Activities

  • Administration and Office
  • Advice and Information
  • IT and Websites
  • Marketing, PR, Social Media

Details

  • Accessibility
  • Age restrictions
    18 years old and over.
  • DBS check required
    A check may be required if the candidate goes on to work in the shop alone.
  • Equal Opportunities Policy
  • Expenses reimbursed
    Expenses incurred through this role will be reimbursed but must be agreed upon beforehand.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes No
Afternoon Yes Yes Yes Yes Yes Yes No
Evening No No No No No No No

Availability Details

Volunteers are sought to cover any period during our opening times, which are usually Monday to Saturday between 9.30am and 4.15pm.

Location

Two Rivers
Mustard Mill Road
Staines upon Thames
Surrey
TW18 4BL

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