Volunteer Centre Adviser

Voluntary Action Surrey East (VASE)

Register your interest

Quick enquiry

Interests

  • Employment, Education and Training
  • Mental Health

Activities

  • Administration and Office
  • Advice and Information

About VASE

Voluntary Action Surrey East (VASE) is committed to supporting, empowering, and transforming the voluntary and community sector across East Surrey. 

About the role

We’re looking for new volunteers to help us run our volunteer brokerage offer in the Volunteer Centre.

As a Volunteer Centre Adviser, you will help local people find volunteering roles which suits their skills, availability, and interests. This is a varied and fulfilling role where you will get to see the benefits that volunteering can bring to individuals, as well as supporting local charities by helping them find volunteers.

The role will suit someone with customer service experience who is confident using IT, although full training will be given on our systems and processes.

Key Responsibilities 

  • Triaging new volunteer enquiries through our Volunteer Management System.
  • Discussing volunteering interests with individuals via email and over the phone.
  • Speaking with organisations to learn about their current volunteer opportunities.
  • Following up with individuals and organisations to confirm volunteer placements.

What skills do I need?

Skills and Experience

  • Customer service experience
  • Good general administration skills
  • Excellent communication skills over email and phone
  • An interest in learning about the charity sector
  • Knowledge of the local area can be helpful

Interests

  • Employment, Education and Training
  • Mental Health

Activities

  • Administration and Office
  • Advice and Information

Register your interest

Quick enquiry

Details

  • Accessibility
    We are based in Oxted, above the library. There is lift access available from Tuesday to Friday.
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Reimbursement of agreed out-of-pocket expenses
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes No Yes No No No
Afternoon Yes Yes No Yes No No No
Evening No No No No No No No

Availability Details

3 – 4 hours per week, one half day (Mon, Tue or Thu)

Location

The Community Hub
1st Floor Library Building
14 Gresham Road
Oxted
RH8 0BQ

Similar Opportunities

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