Surrey Tech Angels Digital/IT Support

Tackle digital isolation by joining us as a Tech Angel in Surrey and use your digital skills to help people step out of digital poverty and into a world of connection.

Surrey Coalition of Disabled People runs a project called Tech Angels that provides people with access to technology and training. Eligible adults in Surrey are loaned a touchscreen device, if needed, and are then matched to a Tech Angel. Our Tech Angel volunteers around Surrey visit these Tech Members at home and provide face-to-face basic digital support to help them access the internet. We currently have funding to provide support to vulnerable adults across the whole of Surrey except for the North West (including the towns of Woking, Staines, Chertsey, Weybridge & Walton on Thames).

Typical topics that a volunteer Tech Angel would cover when visiting someone at home include:

• Basics - learning to use touchscreen, connecting to the internet, search engines
• Staying safe online - scam awareness, password security
• Accessing healthcare - e.g. NHS app, ordering prescriptions, booking GP appointments
• Communication - email, instant messaging, videocalls, social media
• Financial - shopping online, internet banking
• Entertainment & hobbies - streaming services, taking photos, searching for interests online

What skills do I need?

We are looking for volunteers who:

• are friendly and approachable
• have excellent people skills
• are passionate about helping others
• are confident using touchscreen devices
• enjoy teaching simple IT skills
• are happy to visit Tech Members in their homes