Duty Transport Organiser for Dorking Good Neighbours (CSVA)

Dorking Good Neighbours (CSVA)

Interests

  • No Specific Interest
  • Older People

Activities

  • Administration and Office
  • No specific activites

Dorking Good Neighbours include a number of drivers who take, mainly elderly local residents who have difficulty getting to their medical appointments. The drivers are coordinated by a group of Duty Transport Organisers, 

We are looking to increase the number of Duty Transport Organisers we have. 

Working from their homes, the Duty Trnasport Organisers take it in turns to have an 'Office in a bag', taking residents calls, on our mobile phones (about 5-6 a day on average) and then arranging for a driver to take them to theit appointment. 

The mobile phone can be left on voicemail when it is inconvenient to take calls, so you do not need to be available the whole time during your week, provided you call passengers back with 24 hours. You use the mobile phone to make calls, so no costs are incurred.

This is a worthwhile and appreciated volunteer role and makes an otherwise difficult journey much easier for our residents. 



What skills do I need?

A patient and considerate telephone manner and some knowledge of the Dorking area.

Ability to record and give accurate information i.e: addresses, telephone numbers etc

Interests

  • No Specific Interest
  • Older People

Activities

  • Administration and Office
  • No specific activites

Details

  • Age restrictions
    18+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Cost of telephone calls will be reimbursed
  • Health and Safety Policy
  • Ongoing support
    Always someone available to help on the telephone
  • Training provided
    Training will be given by an existing transport organiser
  • Volunteer induction
    Volunteers can have a trial period of a couple of days to see how they get on
  • Volunteer Policy
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Volunteers will need to be available for a week at a time, approximately 6 times a year.

Location

c/o Volunteer Centre Dorking
Dorking
Surrey
RH4 1AB

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