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Citizens Advice Epsom & Ewell (CSVA)
Citizens Advice Epsom and Ewell is a local charity based in Epsom town centre.
We are looking for enthusiastic individuals to join our busy but friendly team of volunteers.
You will be:
- Greeting clients and other visitors
- Operating the reception area liaising between clients and advisers
- Monitoring client numbers and waiting times
- Typing letters and memos, creating forms and posters
- Enter information into our computer systems
- Filing, Photocopying, scanning and laminating
- Answering the telephone and take messages
- Contacting clients to remind them of appointments
- Ordering stationery, leaflets and other necessary items
- Supporting home workers with their admin needs
- Providing ad hoc administrative support as required
Confidentiality within the reception area, as elsewhere, is essential.
Familiarity with basic IT packages (training given for specific Citizens Advice packages)
Organisational skills
Teamwork
Start Date: 26/09/2022
End Date: 30/09/2023
| Slot | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | No | No |
| Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
| Evening | No | No | No | No | No | No | No |
Long Term Commitment, minimum of 1 day (or two half days) per week Administrative support required between 10am and 4pm Monday - Friday.
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Find out about local volunteering opportunities and keep up to date with local events & fundraising news by subscribing to one of our bulletins.
Submit a quick enquiry to express your interest in this opportunity.