Information Desk Volunteers

East Surrey Hospital is a busy environment with long corridors or zoned areas which for many can be confusing. Our information desk volunteers (based at the East Entrance) offers a friendly and welcoming face. Information desk volunteers are knowledgeable, they welcome visitors and patients, with a friendly greeting providing information and signposting visitors to other areas of the hospital.

As an information desk volunteer, it is important to make the patient or visitor feel at ease by welcoming them with a smile, directing them to their location. You will signpost visitors to other services, provide information on such things as car parking. 

What skills do I need?

• Good at communicating with people from all walks of life
• Non judgmental
• Ideally we require volunteers to commit to a regular weekly slot
• All volunteers will be expected to carry out the Trust's Mandatory and Statutory training.